HR Support That Makes Work Feel Simpler

Practical, people-first HR advice for small businesses across Merseyside.

Clear guidance, fair processes and calm support - whenever you need it.

What I Help With

Everyday HR Issues

Support with real-world situations as they arise:

• Sickness and absence
• Performance concerns
• Conduct or behaviour issues
• Sensitive conversations
• Conflict, misunderstandings and team tensions

Policies, Contracts & HR Documents

Plain-English documents tailored to your business:

• Contracts of employment
• Employee handbooks
• Policies and procedures
• Letters and templates

All aligned with UK employment law and good practice guidance.

HR Audits & Compliance Checks

A simple review of what you already have, what’s missing and what needs tightening.

Clear priorities, no jargon, no overwhelm.

Onboarding & People Processes

Helping you set up straightforward processes that make work feel smoother:

• Welcoming new starters
• Clear expectations and communication
• Simple performance conversations
• Fair and consistent practices

Good processes reduce stress and help people feel supported from day one.

My Approach

I believe the best workplaces are built on:

Engagement

People feel included in the work that affects them.

Involvement

People feel their voice matters.

Participation

People feel trusted to contribute.

When people feel valued and trusted, they bring their best.

My role is to help you create that environment through clear communication, simple processes and supportive HR.

Retained HR Support

Ongoing guidance with predictable costs.

Perfect for businesses that want friendly, reliable HR help on hand.

You get direct access when issues appear - before they become bigger problems.

Let’s Talk

If something’s happening in your team, or you just want clearer HR support, I’m here to help.

📞 07724 046000

📧 ijsmith@outlook.com

A short conversation is often the easiest way to move things forward.